01. When do I need to get in touch to book design time?
3 months in advance of when you wish to start any project at least is advised as design slots get booked in advance.
02. When do I need to order my save the date cards?
I would advise sending ‘save the date’ cards 12 – 9 months in advance of your special day, especially if your wedding is planned at busy times of the year in general, so typically the Easter holidays, school summer holiday break and the festive Christmas period. I would also recommend sending them if your wedding is a whole weekend event or a destination wedding to give guests plenty of ‘heads up’ to save and prepare.
03. When do I need to order my wedding invites?
Traditionally, wedding invitations are sent to your guests 3-6 months before your wedding. So allow at least 3 months before that for design time.
04. What deposit do you take?
The deposit required is 50% of the total cost of the order. Your deposit is non-refundable and is used immediately to secure the time from my diary and to purchase the materials I will need to fulfill your order. Once your order is complete, I will then request the final 50% balance.
05. How do I receive my order?
I welcome collections and local delivery personally, for nationwide delivery I use DPD couriers. The shipping cost is based on the final weight of the order and wil not exceed £20.
06. Will I see a proof before you go in to full production?
Yes, I ask you to proof read everything and do not make a start until you have given me the approval to go ahead. I send pdf copies and photos to you.
07. How many invites will I need?
Please count invitations per household, per couple or as an individual. It is recommended to order a few spares for last moment changes, for declined invites, and one for you to keep as a special memento of your day! I can make special invitations for close family members or the bridal party to keep too! Extras can be ordered at a later date but may incur additional charges
08. Is there a minimum order?
Yes, 20 invitations. I can cater for smaller weddings but please contact me for the pricing options.
09. Am I able to make changes to your designs?
All of my designs are bespoke and fully customisable. Please do contact me with your ideas and I can make up a free sample!
10. How do we pay you?
Bacs only please (Bank Transfer). For full details on payments, please refer to my Terms and Conditions.
11. Can you match my colour scheme?
I certainly can! I have an extensive selection of ribbon colours, patterned, glittered and embossed papers in different colours and coloured cardstock to enhance designs and tie in with your scheme. Once your colour scheme is established and you decide I am the stationer for you, I can send out samples of colours for you to choose from, to match up with your bridesmaid dresses or certain flower in your bouquet.
12. When can I expect my order?
Please allow 6-8 weeks for the full process from ordering to delivery. I always try to offer the fastest timescale but due to every item being completely handcrafted this can be a time consuming process. I can offer a ‘speed service’ for a small fee, please refer to my Terms and Conditions for more details.